Welcome

Our Consulting & Professional Services teams are trained to a SOP to meet your needs. Below is an overview of the process that will be adapted to the problem statement.

PHASE I

· Problem Statement

· Discovery/Analysis

· Impact/Risk Assessment 

· Stakeholder Engagement

· Change Management Plan

· Vendor Management

PHASE II

· Build

· Validate

· End User Training

· Go-Live

PHASE III

· Post Go-Live Support

Our Project Managers & Architects adhere to strict documentation policies. All completed work will be documented & presented to our customer.

· Smartsheet Project Plan

· Web hosted Real Time Project Status Dashboard

· Architecture Design & Workflow (SAW Workbook)

Proper meetings with stakeholders are critical to project success. We guarantee in our SOW that the following standards will be adhered to.

1.  Bi-weekly Executive Update (or as needed.)

2.  Weekly Project Status Update

      ·Slide Deck

      ·Project Goal Review

      ·Project Timeline Review

      ·Project Resources Review (i.e. personnel)

      ·Budget Review (if applicable)

      ·Weekly Progress Update

     ·Escalations (i.e. RAID Log)

     ·Post Meeting Email of notes + action items