IPA & Small Practice IT — End-to-End Managed by VIOGENX

 Viogenx delivers a complete, affordable IT stack for independent practices and IPAs — from internet and network setup to EMR, imaging/PACS, secure archiving, integration, and 24×7 support. 

Solo to 25-provider clinics, specialty groups (primary care, pediatrics, ortho, OB/GYN, cardiology, GI, urgent care), and IPA-affiliated offices. 

• Office Setup & Connectivity: ISP selection, firewall/Wi-Fi, cabling, VPN, guest vs clinical networks
   
• Workstations & Devices: Windows/macOS, tablets, scanners, label/printers, e-fax, kiosk PCs
   
• EMR/EHR for Small Practices: selection, onboarding, templates, e-prescribe, labs, patient portal
   
• Small PACS / Imaging: Ultrasound & specialty imaging, viewer setup, DICOM routing, secure archive.
   
• Medical Devices & Imaging Modality Support:
  Integration and connectivity for dental devices, ultrasound, X-ray, EKG, EEG, spirometry, and other diagnostic devices.
  Configuration of DICOM send/receive, modality worklists, and HL7-based order/result flows.
   
• Interoperability: HL7/FHIR connections (labs, HIE, portals, clearinghouses)
   
• Security & Compliance: HIPAA policies, MFA, least-privilege, patching, audit trails, encryption, BAA
   
• Backup & Business Continuity: automated backups, ransomware protection, restore testing
   
• Help Desk & On-Site Support: 8×5 or 24×7, remote assistance, scheduled maintenance windows

 Healthcare-only expertise — built by clinical IT architects, nurses, and informaticists
 

• Lower total cost — consolidate vendors, standardize hardware/software, right-size licensing
   
• Fast issue resolution — single point of contact for everything
   
• Growth-ready — add providers, rooms, or locations without re-architecture

• Essentials: network + devices + help desk + security baseline 
• Clinic Plus: + EMR onboarding, e-fax, printer/scanner workflows, template build
• Enterprise: + imaging/PACS, integrations (labs/HIE), advanced security & DR, after-hours

1) Assess (site & workflow) → 2) Design (secure clinic blueprint) → 3) Deploy (network/EMR/imaging) → 4) Train (front desk & providers) → 5) Support (SLA & lifecycle) 

• EMR/EHR: eClinicalWorks, athenahealth, NextGen, DrChrono, Kareo, Elation
• Clearinghouses/Labs: Availity, Change Healthcare*, Quest, Labcorp
• Imaging: Mini-PACS/Ultrasound PACS, PostDICOM, DICOM routers
• Productivity: Microsoft 365/Teams, Google Workspace, secure e-fax

 *If your market requires alternatives to Change, we’ll recommend and implement them. 

• Signed BAA, HIPAA policies & training, role-based access, MFA
• Encrypted endpoints & drives, patching, EDR/AV, email security
• Off-site backups with restore drills, incident response playbooks

✅ Fewer vendors, one accountable partner
✅ Lower IT overhead and predictable monthly costs
✅ Faster check-in, fewer downtime incidents
✅ Better documentation quality & clinician satisfaction 

➡️ Contact |  📧 info@viogenx.com